Privacy policy

This website is owned by Innovatoo. The contact person is Dmitri Golev and the registered office is located at Schave 45, 9800 Deinze, Belgium, under company number (VAT) BE 1018.465.950. By accessing and using this website, you expressly agree to the following terms and conditions.

Intellectual Property Rights

The content of this website, including but not limited to trademarks, logos, designs, data, product or company names, texts, images and similar elements, is protected by intellectual property rights and belongs to Innovatoo or to third-party rights holders.

Limitation of Liability

The information provided on this website is of a general nature. It is not tailored to personal or specific circumstances and therefore cannot be considered as personal, professional, or legal advice to the user.

Innovatoo makes every reasonable effort to ensure that the information made available is complete, accurate, correct, and up to date. Despite these efforts, inaccuracies may occur. If the information provided contains errors or if certain information on or via the website is unavailable, Innovatoo will make every effort to correct this as quickly as possible. However, Innovatoo cannot be held liable for any direct or indirect damage resulting from the use of the information on this website.

If you notice any inaccuracies in the information provided via the website, you may contact the website administrator.

The content of the website, including links, may be adapted, modified, or supplemented at any time without prior notice. Innovatoo does not guarantee the proper functioning of the website and cannot be held liable in any way for malfunctioning, temporary unavailability, or any form of damage, whether direct or indirect, resulting from access to or use of the website.

Innovatoo shall in no event be liable to any party, directly or indirectly, specially or otherwise, for damage arising from the use of this website or of any other website, in particular as a result of links or hyperlinks, including without limitation any loss, work interruption, damage to programs or other data on the user’s computer system, hardware, software, or other equipment.

Links to Third-Party Websites

The website may contain hyperlinks to third-party websites or pages, or indirectly refer to them. The inclusion of such links does not imply any implicit approval of the content of these websites or pages.

Innovatoo expressly declares that it has no control over the content or other characteristics of these websites and cannot be held liable for their content, features, or any other form of damage resulting from their use.

Applicable Law and Jurisdiction

Belgian law applies to this website. In the event of a dispute, only the courts of the relevant judicial district shall have jurisdiction.

Privacy Policy

Innovatoo processes personal data in accordance with this privacy policy. For further information, questions, or comments regarding our privacy policy, you may contact Dimitri at dimitri@innovatoo.be.

Purposes of Processing

Innovatoo collects and processes customers’ personal data for customer and order management purposes, including customer administration, order and delivery follow-up, invoicing, creditworthiness monitoring, profiling, and the sending of marketing and personalized advertising.

Legal Basis for Processing

Personal data are processed on the basis of Article 6(1) of the General Data Protection Regulation (GDPR), insofar as this processing is necessary for the performance of a contract. Where the processing of personal data is based on Article 6(1)(a) (consent), the customer has the right to withdraw this consent at any time.

Disclosure to Third Parties

If necessary to achieve the stated purposes, the customer’s personal data may be shared with other companies affiliated with Innovatoo within the European Economic Area, or with any other partner of Innovatoo. Innovatoo guarantees that these recipients will take the necessary technical and organizational measures to protect personal data.

Retention Period

Personal data processed for customer management purposes will be retained for as long as necessary to comply with legal requirements, including accounting obligations.

Right of Access, Rectification, Erasure, Restriction, Objection, and Data Portability

The customer has the right at all times to access their personal data and to have them corrected if they are inaccurate or incomplete, erased, or restricted in their processing. The customer also has the right to object to the processing of personal data concerning them based on Article 6(1)(e) or (f) of the GDPR, including profiling based on those provisions.

In addition, the customer has the right to obtain a copy of their personal data in a structured, commonly used, and machine-readable format, and to have those data transferred to another company.

To exercise these rights, the customer may:

- Adjust the settings of their customer account; and/or

- Send an email to dimitri@innovatoo.be.

Direct Marketing

The customer has the right to object free of charge to any processing of their personal data for direct marketing purposes.

Complaints

The customer has the right to lodge a complaint with the Belgian Data Protection Authority (Rue de la Presse 35, 1000 Brussels – commission@privacycommission.be

Use of Cookies

During a visit to the website, cookies may be placed on your computer’s hard drive. A cookie is a text file placed by a website’s server in your browser or on your mobile device when you visit a website. Cookies cannot be used to identify individuals; a cookie can only identify a device.

Please note that if you do not wish to accept cookies, we can no longer guarantee that our website will function properly. Some features may not be available, or certain parts of the website may not be accessible.

Refusing cookies does not mean that you will no longer see advertisements. However, these advertisements will no longer be tailored to your interests and may be shown more frequently.

Why Do We Use Cookies?

Websites use useful and functional techniques to enhance user experience and make the website as relevant as possible for each visitor. The most well-known examples of these techniques are cookies and scripts (hereinafter collectively referred to as “cookies”).

Cookies may be used by the website owner or by third parties, such as advertisers, who communicate via the website you visit.

Types of Cookies

First-party or functional cookies are technical cookies used by the website itself to ensure optimal operation.

Third-party cookies are cookies that originate from parties other than the website itself, such as marketing or advertising plugins (e.g., Facebook or Google Analytics). User consent is required for these cookies.

Types of Cookies

You can configure your internet browser to refuse cookies, to notify you when a cookie is installed, or to delete cookies after use via your browser settings.

Other Cookies

Due to the way the internet and websites operate, we may not always have insight into cookies placed by third parties via our website.

If you encounter cookies on this website that are not listed above, please inform us or contact the third party directly.

By continuing to use our website, you agree to our use of cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”).

The information generated by cookies about your use of the website, including your IP address, is transmitted to and stored by Google on servers in the United States.

You can refuse the use of cookies via your browser settings. By using this website, you consent to the processing of information by Google in the manner and for the purposes described above.

Hotjar

Innovatoo uses Hotjar to better understand user behavior and improve the website experience. All collected data are anonymized and used solely for internal analytical purposes.

By continuing to use this website, you agree to the use of Hotjar in accordance with this policy.